Boss to Coach for Frontline Team Leaders
This course is about giving you as a frontline manager, the tools to stop just managing and start coaching. With a few simple questions and some key insights from Simon Sinek, you’ll be ready to have real conversations that help your teams grow and perform better, all with a new sense of confidence.
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Introduction
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The Three Coaching Conversations
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Conversation 1 Set Clear Expectations
Setting clear expectations is like handing someone the keys to the car—they know the destination, and how they get there is up to them.
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Conversation 2 Catch People Doing Things Right
If you want people to stick around, notice the good they do—appreciation is the glue that holds great teams together.
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Conversation 3 Redirect Where Required
Addressing small issues early is like making a quick adjustment on the steering wheel before the car drifts too far off course.
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Course Review
Retake this course?
Retaking this course from the beginning will reset all of your tracked progress.