Boss to Coach Conversation 5 of 5 Progress Review
This learning module talks to third strategy of performance development and specifically the progress review conversation. A strong progress review is about talking with individuals in a holistic way to help them think about their goals and purpose, performance, metrics, strengths, and development. It is about creating accountability through a process that is achievement oriented, fair and accurate, and developmental. Most importantly the focus should be on celebrating what has been done well and a focus on how to get more of that performance. We want employees to feel excited to have this meeting, as it is about them and their development..
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Week 1 – Lets Progress
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Introduction to Progress Review
Understanding how a strong progress review supports performance development, celebrates achievements, and focuses on future growth by creating a fair, accurate, and developmental process.
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When Are You at Your Best?
Reflecting on personal strengths and moments of success as an example of shifting from a traditional scorecard approach to a strengths-based, development-focused conversation.
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It’s Not About You – Adapting Communication Styles
Learning how to tailor communication styles to meet others where they are, enhancing the impact and effectiveness of progress reviews.
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What does a great Progress Review look like?
Exploring the three characteristics of a successful progress review: achievement-oriented, developmental, and fair and accurate.
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Week 2 – Reviewing the WHATs
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Don’t Be Ready. Stay Ready with the 4, 3, 2, 1 Method
Using a simple framework of 4 stories, 3 facts, 2 quotes, and 1 question to stay prepared and focused for meaningful progress review conversations.
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Components of a Strong Progress Review
Examining the three critical components of a progress review: reviewing past results (WHATs), evaluating behaviours (HOWs), and setting future goals.
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Reviewing the WHATs – Performance Results
Analysing past performance to identify achievements, contributions, and areas for improvement, using objective measures and goal alignment.
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Reviewing the HOWs – Behaviours and Strengths
Connecting personal strengths and behaviours to performance outcomes, with a focus on leveraging what you do best to drive future success.
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Week 3 - Reviewing the HOWs
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The Five Elements of Wellbeing
Applying Gallup’s five elements of wellbeing (career, social, financial, physical, and community) to build a holistic view of development needs and career pathways.
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Identifying Development Opportunities
Synthesising insights from the progress review to pinpoint one specific action goal that will support future performance and growth.
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Course Review – The Power of Progress Reviews
Emphasising the importance of regular, structured progress reviews in creating a culture of continuous learning, performance development, and engagement.
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