Boss to Coach Conversation 1 of 5 Setting Expectations
This course talks to the strategy of performance development and specifically the setting expectations conversation, which is 1 of 5 that supports team performance. Setting expectations helps the team leader and employee understand each other better. It's about making things clear, like what's expected and knowing each person's strengths and needs. Having clear expectations at work keeps everyone on the same page, reduces stress, and helps teams work better together. It also makes feedback and personal growth easier, creating a positive environment for the team.
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Week 1 – Defining Expectations
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Introduction to Boss to Coach
Setting expectations isn’t just about making things clear—it’s about building a relationship that thrives on trust, growth, and clarity.
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Introduction to Strengths-Based Expectations
The real magic happens when you say what you mean, not just what you think people know.
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Two Types of Expectations, WHAT and HOW
When you match what needs doing with how you do it, you create something that feels like effortless excellence, a WOW.
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Where Do You Lean?
Finding balance means knowing when to care for yourself, look out for others, and still get the job done.
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Defining Expectations
Expectations come alive when you stop guessing and start aligning your strengths with what truly matters.
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Week 2 – WHAT Expectations
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Prioritising with the Rule of 3
Less is more—nail down the top three things that need doing, and suddenly, everything feels manageable.
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Creating Clarity with SMARTER
The power of SMARTER. When goals are crystal clear, they’re no longer just things you aim for—they become the reason you keep moving forward.
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Week 3 – HOW Expectations
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The Power of Culture
Culture isn’t a statement,, I’s in the daily behaviours, systems, and practices that shape how things get done.
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Setting the Benchmark. A leader you admire
The leaders we admire show us the kind of strength and integrity we hope to mirror in our own work.
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Three Building Blocks to Identify What Matters
Mission, vision, and values—they’re not lofty ideas, but the paths that guide you when you’re climbing your biggest mountains.
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Appreciating Our Own Filters
When you know what you stand for, you find your place—both in the team and in the bigger picture.
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Week 4 - HOW Expectations Continued
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Appreciating Our Own Filters Too
The right role lets you bring your best self to the table, where mission, values, and vision all align.
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How We Do Things Around Here
Culture is built one experience at a time, shaping the beliefs that lead to meaningful action.
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We Are the Culture
Living your values at work is about more than just believing in them—it’s about showing them in every choice you make.
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Setting Expectations Conversation
The best conversations aren’t simply because you planned—they happen when you show up ready to listen, learn, and evolve.
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The Power of Clear Expectations and Course Review
Clear expectations don’t limit you; they’re the foundation for creating a culture where everyone knows exactly how to succeed.
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