Sub60 Case Study
SUB60, a division of Freightways group, has been delivering across New Zealand for over 40 years, providing fast, reliable courier services that keep businesses moving. Their focus on innovation, safety, and community support ensures they adapt to changing customer needs while staying true to their roots—making sure every delivery, no matter the size or challenge, is done right the first time.
Purpose
Change of senior leader, his first role at general manager level
Creation of values and seeking to imbed the culture tools within the team
Wanted to lift front line team leader capability
Process
Annual team health check measure to understand employees needs and determine progress
Whole team strengths profile completion and with each new start. Provided dynamic reporting tool for the results
In depth profile debrief workshop for leadership team
Boss to coach workshop programme for current and emerging leaders implementing the 5 coaching conversations. Increasing coaching skills to improve performance development
In-depth leadership coaching support for nominated leadership team members
Outcome
Improvement of actively engaged staff from 34-50% from July 2018 to February 2020 over the time the Boss to Coach workshops were run.
Here’s what people had to say
“Thank you for today, our team definitely enjoyed your session, it has given us all a lot to think about and work on”.
“The team took a lot from it and I personally really enjoyed expanding my mind and thoughts. My increased knowledge of the strengths of the team will be great as we proceed with projects and strategies.”
“Jase was engaging and personable, he helped me understand my own strengths and the application of them in my day-to-day. I appreciated that he re-enforced my strengths based on my responses and comments and the expectations he set for the space that allowed for a genuine approach from the team for all of the activities.”